Privacy Policy

Last Updated: January 2026

MediaGuard Pvt Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Account credentials
• Payment information (processed securely through Razorpay)
• Profile information and preferences

1.2 Content Data

When you use our services, we collect:

• Media files you upload for verification
• Biometric data (face and voice patterns) for identity fingerprinting
• Content metadata and hash signatures
• Verification results and analytics

1.3 Usage Information

We automatically collect:

• Device information and IP address
• Browser type and version
• Usage patterns and interaction data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process your transactions and manage subscriptions
• Create and verify your identity fingerprint
• Detect and prevent deepfakes and fraudulent content
• Send you technical notices and support messages
• Respond to your requests and inquiries
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure cloud storage with AWS/Google Cloud
• Regular security audits and updates
• Access controls and authentication protocols
• AI-powered threat detection

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist in providing our services (e.g., payment processors, cloud storage)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your information
• Export your data in a portable format
• Withdraw consent at any time

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time through your profile settings.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: